Our initial consultation is absolutely free. Many times we can provide some answers and no travel is required. Other times we can Remote In to your site using FaceTime or an App like Zoom. To get started place this NO COST item in the shopping Cart and include your Email and Phone.
CALL 864-663-0011 FOR DETAILS
Unless you are located inside the state of South Carolina where we are a licensed business and a licensed contractor, our Consulting at your location must be free of charge and we are not able to actually do the work. However the best end result for you is when we teach troubleshooting skills and train your choice of licensed local contractors on how they can best solve your initial problems now and also after we leave.
We will charge you for our travel costs only. For any parts you will need we ask that you purchase those from this web site and pay your own local sales taxes accordingly.
In some states the homeowner has some freedom to do their own work. Check with your local codes if you plan to do your own work as a DIY’er.
This purchase includes travel costs to and from your location and free On-site Consulting, Training & Troubleshooting on your OnQ HMS, Aegis Home Management, HAI Omni or Elk M1 system and related control electronics for one person for a one day visit. On typical sized installs, 1 day is the normal time on site for 1 man.
One day on-site with your choice of licensed contractor is also needed.
Again, If you will take on this role as a DIY’er check local codes & regulations to be sure this is acceptable. Time on site with a DIY’er may take longer than with licensed contractors.
Any specialized test equipment that may be needed will be shipped by us to your location.
Larger systems may require additional days and or additional manpower.
Storm, surge or water damaged systems may require additional days and or manpower.
Upgrades to the latest technology (connected home etc) will require additional days and manpower.
Classroom training is also available in South Carolina Automated Classroom for OnQ HMS and Aegis Home Management Systems & ALC lighting. Additional classroom training is available for HAI Leviton Omni controls or Home Automation System. These systems may require additional On-site troubleshooting training and will impact travel costs.
Stewart Electronics has consulted on Smart House systems and provided classroom, on-site training, troubleshooting and upgrade support since 1993.
We consult on most any Home Automation product line including:
Our own line of ALC lighting products (previously owned by OnQ Legrand).
OnQ Legrand HMS800, HMS925, HMS1050, HMS950, HMS1100 Automation systems.
HAI Leviton Omni LT, Omni, Omni ii, Omni iie, Omni Pro, Omni pro ii, Omni pro iie Automaton systems.
Aegis 1000, 1500, 1500e, 2000, 3000 Automation Systems.
Elk Products M1 Automation Systems
Interlogix Security Systems
Any Brand of Commercial Fire Alarms
Any Brand of Cameras Systems (CCTV)
Any Brand of Access Control Systems.
A FEW OF OUR REFERENCES:
Homeowner Dr. Scott Harrington, Tulsa OK & Carefree Arizona, Phone (918) 743-9929
2006: Obsolete AMP Smarthouse System upgraded to ALC lighting and HAI Omni controls
Alarm Technician Mr. Steve Rogers – Gilroy, CA – Phone 408-828-2670
2015: Consulted with Steve on Lighting damaged ALC system with Omni Pro controls
Business Owner and Homeowner Mr. Ryan Seutter – Edmonton Alberta Canada Phone 780-993-7936
2013: Consulted onsite with DIY’er Ryan for his Automated Gold Course Clubhouse and his Home
Elk Products M1 has Automated Lights, Security, Door Access, Cameras and Sound System
See Pictures of the Room that contains this Elk M1 Installation
Homeowner Mr. Rick Kovach – Scottsdale AZ – Email Rickkovach@bemousa.com
2002: Met Rick when dispatched as consultant to his home by his insurance company to review a local contractor’s claim of lighting damage.
2005: Obsolete Molex Smarthouse System upgraded to ALC lighting and HAI Omni controls
2005-Present: On-site consulting with Local Licensed Contractors on Upgrades as New Technology Becomes Available.
System has over 175 ALC light switches.
You, your DIY friend or family member or a licensed contractor(s) will be needed
Our role will be to consult, train and teach troubleshooting methods. The hands-on will be done by you or your contractor.
You will be charged for our travel costs only. Our on-site time is included at no additional cost.
Additional days on-site will impact our travel time and will be charged accordingly.
We suggest you choose a local contractor or electrician with a history of integrity and dependability. We can instruct them on your system so they DO NOT need to be familiar with it at all!
Evaluate attached subsystems including most subsystems that are compatible with OnQ HMS, HAI Leviton Omni family, ALC Controls, Aegis and Elk M1 systems.
Depending on the depth of automation with these third party products and the size of the overall system this could require additional time and resources onsite.
In order to reduce surprises we begin a “pre-planning” phase where we exchange Q & A emails and review pictures of your system.
Leave each customer with the ability to become dependent on local contractors and readily available replacement products.
Planning for future upgrades if desired.
Once this service is purchased we will provide several dates for your approval.
All ALC parts and pricing are on our website @ www.smarthouseparts.com
Once on-site we can finalize the quantity of parts that will be needed.
If we are also to consult on your ALC Lighting system, The ALC Technician’s Tool Kit should be purchased before our visit. Without this tool kit it could days days to identify failed ALC lighting devices.
We will bring specialized test equipment as needed.
However, we will focus our training on methods your contractor can use to implement future repairs without specialized test equipment.
Fox and Hound (tone and probe) tester
Telephone Butt Set
Ethernet Data Tester
Small gauge wire strippers (26 gauge and lower)
Needle nose pliars
Your Contractor should have:
Ladder (a footstool is more often needed)
Drill and bits
Any other subsystems
OnQ Legrand, OnQ Home, OnQ
HAI LEVITON, HAI, Home Automation Inc.
OMNI PRO IIe
Aegis Model 1000
Aegis Model 1500
Aegis Model 2000
Aegis Model 3000